Prescription Renewals

If you need a prescription renewal, please contact your pharmacy directly and have them fax us a renewal request.  If your Nurse Practitioner requires a follow up prior to the renewal refill, you will be contacted directly by our administrative staff to book an appointment.  Prescription renewals may take 3-7 business days to be completed.

Completion of Forms

Completion of forms and letters require an appointment with your Nurse Practitioner.  Please contact the clinic directly to arrange a time for the form to be dropped off or sent through the online portal.   You will then be contacted by our administrative staff to set up an appointment with your Nurse Practitioner for completion. 

When you arrive at the clinic for an appointment

Please call the clinic once you arrive in our patient parking lot, you will then be screened by our administrative staff.  Please notify us of any changes of your health card, address or phone numbers.  If you arrive late for your appointment, you may be asked to reschedule for another date.

*If you are aware you are going to miss an appointment, please contact the clinic as soon as possible to cancel and re-book*