Congratulations Malcolm!
Congratulations to our Executive Director and Nurse Practitioner, Malcolm Morum, on being nominated for the NPAO Patient’s Choice Award!!
WANT TO GIVE US FEEDBACK?
AN EXCEPTIONAL STANDARD OF CARE
99% of respondents said they felt their provider involved them in decisions about their care and treatment always, often or sometimes.
99%
97% of respondents said they felt their overall experience accessing the office / clinic was excellent, very good or good
97%
96% of respondents said they would rate their overall experience with their provider as excellent, very good or good
96%
HERE'S WHAT OUR CLIENTS HAVE TO SAY!
OUTSTANDING SERVICE EACH AND EVERY TIME
Outstanding service each and every time I've contacted them either by phone or in person. The Office Staff are easy to deal with and they've always been so helpful. My Nurse Practitioner, Malcolm Morum, is simply so easy to deal with. He is very knowledgeable, considerate and very professional. He is the best medical caregiver I've ever had in my life.
A.W.
THE HNPLC PROVIDES THE BEST HEALTH CARE I’VE EVER HAD!
The HNPLC provides the best health care I've EVER had. I find that the NPs take the time required to assess, really listen and know ALL of my health issues. They are also terrific at health maintenance - making sure that regular checks (mammograms, bone density, immunizations, etc) are all up-to-date so that I can maintain maximum health. Referrals to specialists happens quickly when needed. All of these things are important to me as I get into my "senior" years.
THE ONLY PLACE I WILL GO FOR THE ASSISTANCE I NEED
As I tell everyone that asks, your facility is staffed with so many talented, patient, friendly professionals, it's the only place I will go for the assistance I need. I am made to feel comfortable, and welcome. All of your staff go above and beyond in their treatment of me and anyone else I see in the facility. I recommend you at every opportunity, and feel very fortunate I and able to come to you with any problem. Cheers!
THIS IS THE BEST PRIMARY CARE SERVICE I’VE EVER HAD
This is the best primary care service I've ever had. The administration and support staff are pleasant and kind. I agree with the other reviews regarding the level of attentiveness and willingness of the nurse practitioner to listen and investigate symptoms appropriately. She also listens for and enquires about healthy/unhealthy habits and medication side effects. Moreover, my nurse practitioner provides detailed practical information and completes referrals when appropriate. Finally, she puts effort into finding the best specialists with the lowest wait lists (resulting from the specialist's processes, not because they have a poor reputation) where possible. I know my Nurse Practitioner has my best interests at heart.
THE STANDARD OF CARE IS ABSOLUTELY EXEMPLARY
I have been a patient at the Huronia Nurse Practitioner Led Clinic since it first opened and the standard of care is absolutely exemplary. My NP is not only skilled and knowledgeable but is also incredibly caring and kind. I feel very fortunate.
THE BEST HEALTH CARE DECISION I EVER MADE
The best health care decision I ever made was to become a client of your NP facility. I have never felt more relaxed and well cared for at any other facility. Everyone is greeted with a smile, tended to in a timely manner by a staff that is courteous and professional. Special kudos to Stephanie, Laura & Noella. All of whom have helped me in numerous ways. My heartiest endorsement for this outstanding facility
GREAT SERVICE FROM THE OFFICE STAFF AND PRACTITIONERS
I needed a signed letter for my insurance, and it was made-up the same day. Great service from the office staff and practitioners. Well done.
BETTER CARE THAN MOST DOCTOR’S OFFICES
I'm new to this clinic but my mother has been coming here for several years. Patients get better care here than most doctor's offices. Nurse practitioners and all staff maintain ATTENTIVE CARING practices in an industry that is increasingly difficult to work in.
LOVE HAVING A NURSE PRACTITIONER OVER A PHYSICIAN
I love having a Nurse Practitioner over a Physician. The level of care here is much higher as they have time to listen and truly help, I don't feel rushed, and I feel like any concerns are properly addressed. I appreciate how the clinic will do phone appointments thus avoiding unnecessary travel. I find wait times, if any, are minimal and I can usually book an appointment within a week or two. Keep up the good work!
REALLY GRATEFUL FOR THE CLINIC IN OUR COMMUNITY
I am really grateful for the clinic in our community. I am happy with the people who provide information.
THE WAY OF THE FUTURE
Convenient professional nurse and doctor services. The way of the future with all electronic records in play. Nicely done!